Working as a Door Supervisor Course Manual

Working as a Door Supervisor Course Manual

What You Will Learn  

Module 1

  • The Private Security Industry
  • Legislation
  • Health and safety
  • Fire procedures
  • Emergencies
  • Communication skills and customer service

Module 2

  • The role of a door supervisor
  • Civil and criminal laws
  • Arrest
  • Working on a licensed premises
  • Searching
  • Drugs
  • Emergency procedures
  • Recording incidents and crime scene preservation

Module 3

  • The principles of conflict management
  • Recognising, assessing and reducing risk
  • Communicating and de-escalation in emotive situations
  • Problem solving strategies
  • Good practice following conflict 

Working as a Door Supervisor Course Manual

Working as a Door Supervisor Course Manual