This manual is specifically written to support learners taking the Level 2 Award for Working as a CCTV Operative (Public Space Surveillance) within the Private Security Industry.
This manual is divided into 2........
This manual is specifically written to support learners taking the Level 2 Award for Working as a CCTV Operative (Public Space Surveillance) within the Private Security Industry.
This manual is divided into 2 modules:
•Module 1 - Working within the private security industry
•Module 2 - Working as a CCTV operator
Module 1
•The Private Security Industry
•Legislation
•Health and Safety
•Fire procedures
•Emergencies
•Communication skills and customer service
Module 2
•The roles and responsibilities of CCTV operatives
•Characteristics and equipment of a CCTV system
•CCTV codes of practice and operational guidelines
•CCTV and relevant legislation
•Communications within CCTV operations
•Emergencies and CCTV
•The impact of health and safety on CCTV
•Practical use of CCTV
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This Manual is written to support learners taking the Level 2 Award for Working as a Door Supervisor within the Private Security Industry.
The manual is divided into 3 modules:
•Module 1 - Working within the private security industry
•Module 2 - Working as a door supervisor
•Module 3 - Conflict management within the private security industry
Module 1
•The Private Security Industry
•Legislation
•Health and safety
•Fire procedures
•Emergencies
•Communication skills and customer service
Module 2
•The role of a door supervisor
•Civil and criminal laws
•Arrest
•Working on a licensed premises
•Searching
•Drugs
•Emergency procedures
•Recording incidents and crime scene preservation
Module 3
•The principles of conflict management
•Recognising, assessing and reducing risk
•Communicating and de-escalation in emotive situations
•Problem solving strategies
•Good practice following conflict
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Manual has been specifically written to help delegates pass the Level 2 Physical Intervention Skills for Door Supervisors.
This manual is divided into 3 chapters:
•Chapter 1 - The legal and professional implications of using physical intervention
•Chapter 2 - Reducing the risk of harm when using physical intervention
•Chapter 3 - Good practice following physical intervention.
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