This manual is specifically written to support learners taking the Level 2 Award for Working as a CCTV Operative (Public Space Surveillance) within the Private Security Industry.

This manual  is divided into 2 modules:

• Module 1 - Working within the private security industry
• Module 2 - Working as a CCTV operator

Module 1

• The Private Security Industry
• Legislation
• Health and Safety
• Fire procedures
• Emergencies
• Communication skills and customer service

Module 2

• The roles and responsibilities of CCTV operatives
• Characteristics and equipment of a CCTV system
• CCTV codes of practice and operational guidelines
• CCTV and relevant legislation
• Communications within CCTV operations
• Emergencies and CCTV
• The impact of health and safety on CCTV 
• Practical use of CCTV